Professionalising Your Social Media

Professionalising Your Social Media What will I learn? For micro/small businesses and self-employed wanting to navigate a range of social media to extend their reach, looking at: Identifying audience and matching to the right platform Creating and improving content without blowing the budget – how to make more professional images, videos and sound quality Exploring…

Team Building for Small Businesses

Team Building for Small Businesses What will I learn? The four workshops are aimed at teams who are starting to scale up and wanting to improve their team dynamics focussing on: How to deliver good customer services Dealing with negative and positive feedback to make a difference Problem solving as a team Group dynamics Course…

Advanced Excel

SMART SKILLS is offering businesses in Devon free training in Excel; funded by the European Social Fund. Advanced Excel  What will I learn? DAY 1- Thursday 2nd February, 9.00am-4.00pm Deep Dive into Formulas and Functions Create complex formulas spanning different worksheets and workbooks Create and use techniques such as: Pivot Tables, Subtotals, Advanced Filters, Nested…

FAA Award in Supervising First Aid for Mental Health

Would you know what to do if someone in your workplace was suffering from a mental health problem? Paying attention to workplace mental health has never been more important. By completing the FAA Award in Supervising First Aid for Mental Health you will learn to spot the signs of an employee struggling with their mental…

FAA Level 2 Award in First Aid For Mental Health (RQF)

Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. Research has shown that work is the biggest cause of stress which can stop people performing at their best. Mental health conditions are often…

Award in Education and Training

Are you already training others, or would like to train others in the workplace? Then the Award in Education and Training is a really great way to introduce yourself to the education and training sector and will cover a broad range of topics that will help you develop as a trainer. Award in Education and…

Award in Education and Training

Are you already training others, or would like to train others in the workplace? Then the Award in Education and Training is a really great way to introduce yourself to the education and training sector and will cover a broad range of topics that will help you develop as a trainer. Award in Education and…

Award in Education and Training

Are you already training others, or would like to train others in the workplace? Then the Award in Education and Training is a really great way to introduce yourself to the education and training sector and will cover a broad range of topics that will help you develop as a trainer. Award in Education and…

Level 2 Award in Volunteering

NCFE Level 2 Award in Volunteering This course is suitable for anyone already working in a voluntary organisation who wishes to formalise and further develop their existing experience and skills What will I learn? The aim of this qualification is to prepare learners for a role within a voluntary organisation. The objectives of this qualification…

Level 2 Award in Mentoring

Level 2 Award in Mentoring What will I learn? This qualification allows learners to understand the role of a mentor and be aware of the skills needed to become an effective mentor. The aims of the qualification are to help learners to: • Gain insight into the role and practice of mentorship • Be clear…