In response to the needs of small to medium sized businesses in Plymouth, SMART SKILLS partner City College Plymouth have created a range of accessible and bespoke skill development solutions to support local organisations to unlock their potential.  The high quality courses and workshops are fully funded by the European Social Fund and are delivered face-to-face by experienced tutors.

There are so many benefits of upskilling, from boosting productivity to future-proofing your business.  Choose from one of the courses below to begin your upskilling journey.

Need help identifying skills gaps?  Then get in touch with one of our expert Skills Advisers for advice and guidance.

Professionalising Your Social Media

What will I learn?

For micro/small businesses and self-employed individuals who want to navigate a range of social media to extend their reach, looking at:

  • Identifying audience and matching to the right platform
  • Creating and improving content without blowing the budget – how to make more professional images, videos and sound quality
  • Exploring opportunities and understanding trends, plus how to make the most of them for your business

Community Partnership Working

What will I learn?

For local businesses wanting to engage more with communities to create a customer base, would also work well for charities, exploring:

  • How to develop a community for your business
  • Working in partnership & what good partnership looks like
  • How to develop and understand shared goals when working with communities

Team Building for Small Businesses

What will I learn?

For teams who are starting to scale up and wanting to improve their team dynamics, focussing on:

  • How to deliver good customer services
  • Dealing with negative and positive feedback to make a difference
  • Problem solving as a team
  • Group dynamics

Working with Spreadsheets - Bespoke Workshop

What will I learn?

Bespoke workshops are available upon request and will be tailored to the requirements of your business.  Employees will develop and improve their knowledge of Excel spreadsheets, learning new tips and tricks to improve productivity and efficiency.

Businesses can pick and choose from a range of Excel learning, from beginner to intermediate skills.  Examples of workshop content include:

  • Ribbons
  • Shortcuts
  • Navigation
  • Basic formatting
  • Format painter
  • Named ranges & cell references
  • Tables & merge-tables
  • Lists & dependant lists
  • Basic formulas
  • Quick analysis & flash fill
  • Conditional formatting
  • Email mail merge
  • Functions – e.g. SUM, IFS, VLOOKUP/XLOOKUP, MAXIFS & MINIFS and others
  • Pivot tables
  • Sparklines
  • Gantt chart

Microsoft Office - Bespoke Workshop

Bespoke face-to-face workshops in Microsoft Office are tailored around the needs of your business and the knowledge of your existing staff.  Our tutor at City College Plymouth specialises in Microsoft Word, Excel, Outlook and Powerpoint.