This course will cover what leadership and management really is, the different leadership and management styles, and how to lead and manage people. You’ll learn effective ways to train and improve your team, and you’ll gain an understanding of the definitions, skills and qualities required.

Managing Your Staff, Their Development & Managing Performance

Course content
  • INAPPROPRIATE BEHAVIOUR – The types of inappropriate behaviour, how you would deal with it and how to both challenge and control it.
  • INVESTIGATION & DISCIPLINARY – The disciplinary process, what it is not, the potential outcomes to any disciplinary hearing and the appeals process.
  • APPRAISALS & DEVELOPMENT – What is an appraisal, why you would carry out an appraisal, how often and the potential benefits.
Course dates

Thursday 4th August 2022, 9am – 4.30pm


This course will be held at The Focus Training Group, Plymouth