SMART SKILLS is offering businesses in Devon free training from the Chartered Management Institute (CMI) Level 3 Principles of Leadership & Management syllabus; funded by the European Social Fund.

An Introduction to CMI Level 3 Award Leadership and Management Unit 302: Building Stakeholder Relationships Using Effective Communication

This workshop is non-regulated and will give you a taste of one of our Leadership and Management courses. Communication is key to building relationships. This session will introduce you to the importance of stakeholder relationships and invite you to practice your skills.

What will I learn?
  • Introduction into knowing the purpose of building stakeholder relationships
  • Introduction to understanding the different channels and types of communication used to build relationships with stakeholders
  • Introduction on knowing how to respond when communicating with stakeholders
  • Introduction on knowing how to use stakeholder communication.
Course dates

Tuesday 12th July 2022, 9.00-10.30am


Choose to learn face-to-face or online. This workshop will be delivered face-to-face at Petroc College and online using Owl 360 Video Conferencing.