Communities and Families

We recognise the importance of not just supporting the individual, but their families and communities as well, to enhance community wellbeing and prosperity. We primarily do this through a range of voluntary and volunteering programmes.

Our services include:

Intensive Family Support Service, Hampshire

We are one of four providers delivering an intensive family support service for families with complex needs to bring about lasting positive change across the Hampshire County Council area. Families accessing the service will be allocated a Family Support Worker, who will work with each family to develop a tailored package of support based on the family’s specific needs. They will also co-ordinate a multi-agency approach to reduce duplication and provide holistic support to empower family to move forward and manage change.

You Can Do Services

We manage Volunteer services for Somerset County Council through our You Can Do service. Volunteers through this programme provide support to individuals in their local community and enhancing existing provision. They support people to access local activities and local support services to improve their circumstances and re-engage in their local community. By supporting self-efficiency, we are reducing demand on stretched local government resources.

Our volunteers support digital inclusion. They work with local people to help develop their ICT skills through a combination of support in their home and drop-in sessions delivered to peer groups from local community venues. They provide people with vital advice and guidance on how to access online utilities and support services.

We also co-ordinate a network of over 120 centres for older people to support active living. Our volunteers provide information, support and advice on improving health and wellbeing and actively involve older people in activities that focus on improving their personal circumstances and minimise the impact of loneliness.

All our volunteers gain from learning and developing skills whilst involved with You Can Do and these have a positive impact on their employment and social aspirations.

Family and Community Essential Skills

We manage a programme to enhance access to lifelong learning in non-formal and informal settings for individuals who are aged 16+. Participants are either in employment or have been made redundant in the last six months and require advanced or higher level skills training (level 3 and above). We work with participants to develop flexible learning pathways that enable them to achieve progression into employment or education, or achieve in-work progression, including increased pay and promotion.