Client Relations Team Coordinator - Internal Only

Full Time
Location: Plymouth (PL4)
Salary: £27,040 (FTE)

Requirements of the role:

As a Coordinator
You will line manage a team of 10-12
• Liaising with Team Leader in defining the priority tasks to be completed,
• carrying out performance management and ensuring deadlines and KPIs are met,
• ensuring the delivery of a quality service to young people and stakeholders,
• training & developing team members

What you will receive from us: a salary of £27,040 per annum.

Please send a letter (maximum 2-sides A4) expressing your interest to Please answer the following questions:
1. Please describe what the priority tasks are and how you will complete them
2. How will you ensure your team are clear about their objectives/targets and motivated to deliver these?
3. How will you ensure effective communication and cooperation with other CSW Group teams?
4. Please describe how you have/will take corrective action to ensure objectives/targets are achieved.

The usual full time working hours are within a range between 10.00 a.m. and 7.00 p.m. (with a maximum working day of 7.4 hours) Monday to Friday. You would however need to be prepared to work with the team on some occasional Saturdays across the year (on shorter shifts).

CSW Group are the largest single provider of information, advice and guidance services across the South West region and operate a range of contracts supporting young people to make successful transitions at key points of their lives. This work includes careers guidance services in schools and the community, supporting young people with a range of individual needs including SEND, mental health and those involved in the Youth Justice system, as well as working with those not in education or employment (NEETs) to re-engage them in positive outcomes.

Vacancy reference: 2030
Closing date: Thursday 9th November
Interview date: Monday 13th November

Job Advert
Job Description
Application Form

Through its work CSW Group actively safeguard and promote the welfare of young people and vulnerable adults and all employees and volunteers and others working on behalf of the company are required to share this commitment. Successful individuals will be required to undergo full vetting checks including an enhanced disclosure by the Disclosure and Barring Service.

We are an equal opportunities employer and positively encourage applications from suitably qualified candidates regardless of gender, race, age, disability, sexual orientation, religion or belief.