CSW Group are transition management specialists. We offer information, guidance and support to people and organisations as they move through different stages of their lives. We are a not-for-profit social enterprise; we reinvest any operating surpluses into new products and services, organisational development, and community based projects.

Volunteer Mentor/Support Worker for Young People aged 13-19 – Cornwall

Be part of something amazing!

Are you good at listening?

Can you consider all the opportunities available and communicate these ideas in a positive, friendly and professional way?

Do you have strong people skills and a real willingness to play an important part in a vibrant team?

We are looking for a Volunteer Mentor/Support Worker for young people (aged 13-19).

This is an exciting volunteering opportunity where you can make a difference by supporting young people and create a real, lasting impact.

Do you think you’ve got what it takes to:

  • Prevent young people dropping out of education, training or employment and help them progress onto an exciting next step.
  • Make positive links with local agencies and employers to help address gaps in local services.
  • Support and encourage young people to get to appointments.
  • Manage and update details of current funding opportunities

We’re looking for flexible volunteers with the ability and confidence to support young people across Cornwall, so if this sounds like you – we would love to hear from you!
Practical Considerations

The right person for this role will need to have some general qualities and attributes which will enable them to make a lasting, positive impact on the lives of those they’re supporting.

These include:

  • Access to your own car/vehicle and a full UK Driving Licence.
  • The ability and confidence to support young people.
  • Good Communication Skills
  • Good Liaison Skills
  • Persuasive Skills
  • Interpersonal Skills (telephone, written, customer service etc.)
  • Planning Skills (eg map reading)
  • An understanding of the education sector (would be useful, but training will be given).
  • Willingness to take part in training
  • Willingness to travel
  • Good listening skills
  • Flexible availability
  • Experience of supporting people
  • IT literate
  • A sense of humour and a friendly approach
  • Excellent telephone manner and ability to talk to a range of people of people both in a professional and informal capacity
  • Administration skills

If you think you have what it takes to be a Volunteer Mentor/Support Worker, please get in touch!

Please send an expression of interest to Sarah Burrows via email, or call for an informal discussion about the role:


07827 978460

We are an equal opportunities employer and positively encourage applications from suitably qualified candidates regardless of gender, race, age, disability, sexual orientation, religion or belief.

Disclosure and Barring Service:

Volunteers with CSW Group are likely to come into contact with vulnerable people and/or be in a position of trust. They will therefore be asked to provide information about any criminal convictions via a self-disclosure form that is completed prior to starting your volunteering.

Every volunteer role will undergo a risk assessment by the Volunteer Support Worker. For roles which involve sustained and direct contact with young people or adults at risk, volunteers will also be required to have a full enhanced DBS disclosure check which will be arranged by CSW Group.

This information will be dealt with in the strictest confidence and having a criminal record will not necessarily bar volunteers from working with us; this will depend on the nature of the position and the circumstances and background of the offences.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of volunteers, including those with criminal records.

For more information, please read CSW Group’s DBS Policy Statement.